Water Damage Tips

9/26/2022 (Permalink)

protect your belongings from water damage.

Like in any emergency, safety should be your priority. In the case of flooding or any other instance of water damage, there are a few things you should and should not do while waiting for help.

What to Do:

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in the summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What Not to Do:

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines, or other colored items on wet carpet floors.
• Don't use your household vacuum, to remove water.
• Don't use television or other household appliances
• Don't turn on ceiling fixtures if the ceiling is wet; keep out of rooms where ceilings are sagging.

Remember to perform these tasks if it is safe to do so. SERVPRO will arrive promptly to help get your property back to its pre-damage condition. 

Have You Ever Seen the Rain?

6/22/2022 (Permalink)

Okay, it destroyed my house, but its so beautiful!

To keep things perfectly honest, I love the rain. I love the smells of wet asphalt and concrete, the way it whispers through tree branches, the sound of rain hitting tin or aluminum roofs or awnings, and the cold that typically accompanies it. Being from southern California and spending the majority of my life here, I don't see it often and it is a welcome visitor any time it decides to briefly make an appearance. Unfortunately, not everyone feels the same way about the rainier seasons here in the southland.

Rain can cause flooding. That is no revelation, but it is a truth that still catches people by surprise when it affects their home or business. Water can intrude upon driveways or yards, which is annoying. It can also, in some scenarios, make its way into or underneath your home. which is more than annoying; it can be devastating or even dangerous. 

When water enters your home, consider it "getting off easy" if it only affects your carpet. Water has a nasty habit of getting inside of walls, potentially causing mold. If this happens, make sure you call SERVPRO of Walnut first. We have the knowledge, products, and staff to get your home back to preloss conditions.

Categorically Speaking

6/22/2022 (Permalink)

No need to panic, just call SERVPRO of Walnut.

SERVPRO of Walnut deals with a variety of disasters and damage to both homes and businesses but of all the different types of losses that we work on, some are more intense than others. Fire losses, for instance, have a tendency to be far more somber and devastating than a simple pipe leak in a garage. The same can be said about different types of biohazard cleanups. The grossest types of losses are known as Category 3 (or Cat 3) water losses. 

There are three types of water losses in our industry. They are as follows:

• CATEGORY 1: These types of losses are your run-of-the-mill pipe or washer machine line leaks. Category 1 losses contain no pollutants in the water.
• CATEGORY 2: These losses are still not terrible, most of the time. The water has something else in it, but it is not seen as being exceedingly dangerous from a biological standpoint. Examples include soap or other types of detergent.
• CATEGORY 3: These are the rough ones. Usually, Cat 3 losses involve feces, blood, or some other type of pollutant.

No matter the type of loss, SERVPRO of Walnut is here 24/7 to answer the call when you experience water damage.

Relaxing night in? Think again

5/11/2022 (Permalink)

Anyone up for a swim in the kitchen?

Nothing tops a night in with the family. After an exhausting week at the office, sometimes the best medicine is to just relax and do absolutely nothing at all. Order a pizza, watch a movie, and kick back.

After dinner, you task one of the kids (we will call him Billy for the sake of this conversation) with cleaning the dishes in the sink. Pizza has a nasty tendency to leave behind rock-hard cheese if left to its own devices for too long, after all, and you want to go sit in a warm bath. Billy plugs the sink and turns on the warm water to allow the dishes to soak. While he waits, he returns to the lively text conversation he was having with his buddies. They have been harassing him for the past twenty or so minutes, hounding him to jump online so they can continue playing their videogame.

Billy takes a quick glance at the sink and thinks to himself, “I could at least go turn on the Playstation and let everything warm up”, seeing that the water line is still far below the rim of the sink basin. He does just that, leaving the water to continue filling.

Twenty minutes and four matches later, Billy is stricken with a lightning bolt of terror as he realizes he left the water running in the sink. He makes a mad dash back into the kitchen to find that it has become a very shallow, very soapy pool. “Mom isn’t going to like this”, he thinks to himself as he begins his walk of shame toward your bathroom to give you the bad news.

So much for a relaxing night off.

If this scenario or one similar to it plays out in your home, don’t hesitate to give SERVPRO of Walnut a call. Don’t worry; we won’t ask you for the full story, just the punchline.

April showers

5/11/2022 (Permalink)

It was 103 yesterday. What the heck?

“April showers bring May flowers”, isn’t that how the old saying goes? Given the weather in the past few days, I would say that has never been truer.

While the on-again, off-again nature of this recent weather system is nice, it can definitely cause issues for home and business owners that may not be expecting the bipolar ways of Mother Nature. Going from a 100-degree sunny day to a windy, rainy chiller of an afternoon can absolutely take people by surprise.

What if, hypothetically, you left all your windows open to try and get a breeze through the house to alleviate the insane amount of trapped heat just to have the skies open and pour rain down all day? In some cases, this could be a recipe for disaster. Electronics may be affected, carpet may be destroyed, hard wood may be warped, and (worst of all) the damp weather may start mold growing.

The best solution to this particular problem is to call SERVPRO of Walnut as soon as possible. While nobody can accurately predict the weather 100% of the time, we can restore your home to preloss conditions 100% of the time.

Running through the sprinklers

5/11/2022 (Permalink)

You're never too old to accidentally break a sprinkler head

Sometimes, you just need to cool off.

We live in one of the hottest areas in the continental United States and with that luxury, we pay in sun burns and high electricity bills come summertime. One of the easier (and more immediate) ways of coping with the fiery tendencies is to take a dip in the ol’ swimming pool. However, not everyone has access to a pool so you can always go with the next best thing: running through the sprinklers.

For generations of summers past, the front yard sprinklers have been a refuge for the sun-afflicted children of the country. It’s as synonymous with summer as baseball, hot dogs, and lemonade. Throwing on a bathing suit and heading out front is a tried-and-true way to quickly cool off on a sizzling Saturday afternoon.

There is sometimes just one tiny little problem with this.

Sprinklers are low-profile and are, by design, not very visible unless you are looking for them. Have you ever accidentally kicked or snapped a sprinkler? I know I have. Do you think it’s possible and even likely that a kid who is caught up in running around and having fun may accidentally destroy one? You had better believe it. We have seen this exact incident occur and the damage it caused thereafter was no laughing matter. The home’s attached garage took on quite a bit of water, giving rise to the perfect conditions for mold to grow.

SERVPRO of Walnut wants you to have fun, stay cool, and beat the heat in any way you see fit. All we ask is that you mind the little sprinkler heads supplying you with an awesome afternoon in the summer sun.

In Too Deep: Flood season is here again

9/27/2021 (Permalink)

Floods happen and when they do, you can count on SERVPRO to make it right.

You would be hard-pressed to find someone who doesn't like autumn in southern California. The weather starts to mellow out a bit, the days get a little bit shorter, everything becomes pumpkin spice, and Halloween decorations are everywhere. It is truly a magical time of the year and it happens to be my favorite.

Fall is also a big season in the restoration industry. Although California isn't necessarily known for it's heavy rains, we do get the occasional flash flood. When that happens, we seldom have time to prepare for the fallout. Streets flood, gutters back up, and (maybe worst of all) houses leak and flood. Depending on the severity and length of the storm, serious damage can definitely occur. That's where we come in.
SERVPRO of Walnut knows water damage. From typical toilet leaks to major storm events like Hurricane Ida, we are well-versed in the ways of water mitigation. Our top priority is to make your water damage "Like it never even happened."

While being prepared for a storm is always the best way to avoid damage to your home or business, we can't be prepared for everything. If the rains come and your property suffers as a result, rest assured that SERVPRO of Walnut has your back, 24 hours a day, 7 days a week, 365 days a year.

Moisture Levels Affect Water Recovery In Your Home

6/18/2021 (Permalink)

Moisture Meters help our tech determine how far the water damage extended

Whenever excessive moisture gets inside a home or commercial building, the problems it causes are broken down into two categories. When water leaks from a pipe or an appliance, it can contact contents and building materials. Anything that happens due to direct contact with liquid water, such as the carpet's delamination, is considered primary damage. Once water gets inside a structure, it naturally raises humidity levels indoors when moisture from wet materials evaporates into the air. Elevated humidity levels can also cause building materials issues as water transfers from the air to not wet materials to reach equilibrium. When water vapor is the primary cause of the structural problems, they get classified as secondary damage.

Extraction procedures help reduce primary issues, and structural drying helps mitigate both types of problems. When our SERVPRO technicians deal with any water damage situation in Walnut, we monitor relative and specific humidity. Controlling humidity levels in a structure help speed up structural drying times. Wet materials dry out faster if the humidity inside a building is kept as low as possible using air movers and "dehus" dehumidifiers. Monitoring and strategic placement of these devices optimize drying times. When we keep humidity levels low, we also reduce water vapor in the air, causing fewer secondary issues.

The temperature has such a significant effect on relative humidity; it's not always a good gauge of how much water exists in the air. Specific humidity is the actual amount of moisture in the air. When our SERVPRO techs measure specific humidity, they count the actual grains of moisture in each pound of air. To find specific humidity, we measure relative humidity levels and the room's temperature. We then put these numbers in a psychrometric chart that gives us the grains per pound number.

Why is drywall removed?

6/9/2021 (Permalink)

Drywall has been removed due to water damage

Why does drywall need to be removed and not dried during water restoration?

In most cases, drywall can be dried within 3 to 5 days when drying equipment is placed by a professional restoration company.  However, in some cases the drywall will require removal due to certain circumstances during water damage.  

If drywall is affected by dirty water that carries contaminates- The drywall will have to be removed and replaced.

If drywall has wet insulation in the wall cavities- The drywall and insulation will have to be removed and replaced.  

If drywall has double layers- The Drywall's layers will have to be removed and replaced.

If drywall was not professionally dried and secondary damages occurred- The drywall will have to be removed and replaced.

if your home has suffered from water damage call us today and see how we can help!

Water Damage

6/8/2021 (Permalink)

Our technicians use Moisture Readers to determine the extent of the water damage.

Water damages can be sudden.

It always happens when you least expect it. When you find that a water loss occurs in your property it is important that you find the source of the leak to mitigate the damages.  

The key is to stop the water from creating further damage. Depending on where the leak originated from, this can be as easy as finding the shut off valve to cut off the source of water. However, there are safety concerns you must be aware of before investigating any further.  

Electricity and water do not mix. In fact, it could be fatal.  

If you are unable to find the source or have questions in regards to next steps, SERVPRO of Walnut is here to help!  

Trust our highly trained and professional technicians to help get your home back to normal.  

Our trained staff will: 

1) Find the extent of the damage. 

2) Stop the source from causing further issues. 

3) Utilize best-in-class equipment and training to properly mitigate the water from spreading in the property. 

4) Repair your property to “Like it never even happened.” 

 
Give us a call today at 909-598-8400, if you have any questions regarding Water Damage in your home.

Home Water Damage: 10 Steps to take right away

6/1/2021 (Permalink)

Brown wooden floor with blue tape marking the areas that are damaged

If you’re suddenly dealing with water damage in your home, knowing what to do makes a big difference. Follow these 10 steps for recovering your home and belongings as quickly as possible.

1. IDENTIFY AND FIX THE PROBLEM

Power Tip: If you can’t pinpoint the problem, turn off your home’s main water supply, and call a licensed plumber.

2. CONTACT YOUR INSURANCE COMPANY 3. DOCUMENT THE WATER DAMAGE 4. SORT AND ASSESS 5. GET OFF TO A SAFE START 6. REMOVE ALL WATER

Power Tip: Know when the vacuum canister is almost full by listening for sound changes in its motor.

7. START THE DRYING PROCESS 8. CLEAN, REPAIR AND RESTORE 9. BE AWARE OF MOLD HAZARDS 10. KNOW WHEN TO CALL THE PROS

We are available 24/7 for Emergency Services (909) 598-8400

Can SERVPRO return my home back to its pre-water loss condition?

5/7/2021 (Permalink)

Kitchen with containment after demo has been provided due to a water damage leak in the kitchen and laundry room area.

Water damage in your Walnut neighborhood home can be mitigated by our great SERVPRO team. Homeowners, renters and property managers can rest assured, our team will be able to quickly fix and correct any water damage. The results? Your home will be as good as new! Like our moto we will leave your home "Like it never even happened." Call us today for any water damage questions 909-598-8400 we are available 24/7 for your Emergency Service Needs

Can I fix the water damage on my own?

5/7/2021 (Permalink)

Water remediation in an entry way stair case the suffered water damage

SERVPRO of Walnut uses commercial-grade equipment in all of our Walnut and neighboring community water losses. We have more resources and professional grade options than anything available at a home improvement or renovation shop. Our trained technicians also follow a careful process that ensures we do not miss anything and provide a safe environment once again.

1. Inspection and Assessment – Technicians and Project Managers examine the home to make certain we understand the damage extent and have the equipment needed for restoration.
2. Water Removal & Extraction – We use pumps and smaller vacuum units to draw out the majority of the water in your home.
3. Drying the Structure – Technicians use air movers and dehumidifiers to lower humidity and draw moisture out of structural property like wall framing and drywall.
4. Cleaning and Sanitizing – Specialists clean off any debris that may have been brought up by the water and deodorize restorable items.

If you have water in your home, contact SERVPRO of Walnut at (909) 598-8400 immediately. We are here to help you restore your home or apartment to a dry, safe condition. "Like it never even happened." Call us today and ask us how we can help you!

Water damage & clean up

5/7/2021 (Permalink)

Water damage?

Water damage can occur at any time. Faulty appliances, broken pipes, equipment failure, storms and floods are some of the things that can cause water damage. It is important to take care of water emergencies quickly as the longer the water sits, the higher the cost will be to repair the damage. SERVPRO of Walnut wants commercial and residential property owners of the City of Walnut to know that we can respond quickly to any water damage. Using advanced inspection techniques and cutting-edge extraction equipment, we can find and resolve any kind of water damage to pre-damage condition. Here are some tips from the American Red Cross for steps you can take until help arrives:

• Keep the windows open and run fans to pull moisture out of wood floors and subfloors, beams, doors, etc.
• Bring all soft items outside if possible as sunlight and wind will help them dry faster
• Throw out items that have absorbed water and cannot be cleaned or disinfected

If you find yourself dealing with water damage, SERVPRO of Walnut wants to help. We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore water damage for the city of Walnut residents and business owners. Call us today at (909) 598-8400 to find out about our cleanup and restoration services. We’ll take care of your water damage “Like it never even happened.”

Faster to Any Water Disaster

7/24/2020 (Permalink)

Water Damage

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Walnut provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Walnut arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 909-598-8400

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Walnut

SERVPRO of Walnut specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage In Your Home

7/24/2020 (Permalink)

Water Damage in your Home

When you think of water damages, you first think of a flooded basement, with a couple of inches to maybe a foot (or more) of sewage.  And, we get those types of calls.  But water damage can occur from many other sources:

• Broken or split pipe

• Sink or bathtub overflow

• Roof leak

• Condensation

• Accident (an aquarium tipped over)

• Plus many more!

SERVPRO of Walnut has the tools necessary to pinpoint the damaged areas, assess the damages, and come up with a plan to get you back to a normal life as soon as possible!

From thermal cameras to non-penetrating and penetrating meters, we can find exactly where the water traveled.  No need to make guesses and inspection holes in your walls.

We can extract the standing water, and remove as much as possible from carpet and pad, if necessary.

Fans are then placed, to get the air moving, throwing the moisture up in the air to be captured by large dehumidifiers.  Air movement also helps prevent mold from colonizing.

Once dry, a mold inhibitor is sprayed as an extra defense against any possible mold growth.

So, if you have suffered water invading your home or business, relax.  A call to SERVPRO of Walnut at 909-598-8400 will make it “Like it never even happened.” 

Most Common Water Damage Signs

7/2/2020 (Permalink)

Water Damage to a Hallway in a Residential Home

A report on the most common signs of water damage has just been released by SERVPRO.

This report is valuable to property owners and residents who might be suspecting water damage in the City of Walnut, or any other location. Knowing the signs to watch for and taking care of any damage right away is much less costly than ignoring the signs. Early detection of water damage in the City of Walnut buildings is much less expensive to repair when the damage is noticed than to wait.

Check out the full report below.

The Most Common Signs of Water Damage in a Home

Water damage can be a huge issue in a person’s home and can often cost thousands and thousands of dollars. While sometimes water damage is obvious (such as a leaky faucet, huge wet spot or burst pipe), more often than not, it is quite difficult to locate. With that in mind, here are some common signs of water damage in a home to keep an eye out for.

An Unpleasant Odor

There are many different potential causes of a bad smell in a home or apartment, but one that most people don’t think of is water damage. However, when residual water stagnates and is hidden over time, it can be a breeding ground for bacteria like mold. This will quickly begin to smell and has been described as very “earthy”.

Mold Growth

In addition to just smelling mold and other bacteria growing, people can sometimes see it with their own two eyes. Mold spores in the air find their way into hidden cracks in the structure of the home, and if water is also present there, mold can begin to materialize. It will often be fuzzy and discolored, and should look very out of place. However, mold can be tough to see sometimes as it doesn’t always appear in giant patches, and even just a small bit of mold can signify some water damage.

Changes in Walls, Floors or Ceilings

If people want to check for water damage, the structural aspects of the home are the first places to look. Walls, ceilings and floors are places that can give owners huge hints as to whether they have water damage. Look for stains, sagging and drooping, among other abnormalities.

Suffering from water damage? If so, reach out to  SERVPRO of Walnut for help. 

Tips for Preventing Water Damage in the Home

6/22/2020 (Permalink)

Water Damage? Call the experts!

With the weather changing faster than you can say “Wicked”, it can be hard to tell what season is coming next! Though through all of this, one thing remains constant here at SERVPRO of Walnut. The bulk of losses we cover are caused by some form of water damage. So, how can we as homeowners prevent this? Take a look at the list we’ve pulled together below for some helpful tips on making sure your home is prepared when disaster strikes.

1. Inspect your Roof & Gutters

Inspect your roof by walking around the outside perimeter of your home to look for signs of sagging, aging and damage such as buckled or missing shingles.  

1. Examine the inside of your Home; like Leaky Windows & Doors

Keep an eye on windows and doors during heavy rain fall to make sure no water is seeping in. If you do come to find that water is making its way into your home, try resealing around the frame with caulking. If the water persists, contact a local professional to have your siding inspected.

1. Test that your Sump Pump is in good working condition

This can be performed by simply unplugging and plugging the pump back in. If the pump does not immediately turn back on, it is in need of repair.

Another way of testing your sump pump’s ability is by running water through it. You will only need enough water to lift the float until the pump kicks on. The pump kicking on will confirm that the pump is working properly.

1. Check for any leaks coming from your Hot Water Heater

Inspect the area around your hot water heater to make sure no puddles have formed. Water around your heater typically indicates the temperature and pressure release valve have failed. This can lead to major water damage.

1. Know the location of your Main Water Shut Off Valve

Out of all of these guidelines, this one may be the most important. You should know where your main water shut off valve is located in the event that water flow to your home be immediately terminated. It is important to note that as long as the water is coming from your homes water supply, you can shut it down quickly.

If you have suffered a water loss, call us 909-598-8400

Water Damage Tips

6/3/2020 (Permalink)

Water Damage

Professional fire and water damage experts, SERVPRO, this week outline five measures homeowners can take to prevent injury or further damage once a water damage incident has occurred.

The cleanup and restoration specialists at SERVPRO have released a recent report detailing five ways to salvage flooring, appliances, and fixtures once water damage has occurred. Homeowners can prevent excessive damage to their flooring and appliances by following these five simple tips.

See below:

5 Things Homeowners Should Avoid if Flooding Occurs

Water damage can have a lasting effect on one’s home, though there are ways to avoid further damage and injury.

Don’t leave wet clothing or fabrics on the ground

Make sure to pick up anything which has been soaked with water and hang items to dry as soon as possible. If soaking wet clothing is left on flooring it can encourage mold the growth of mold and excess water can damage hardwood floors.

Don’t leave printed materials on wet carpet or flooring

Anything which contains ink will bleed onto other surfaces and can permanently stain flooring and carpets. This includes magazines, books, newspapers and colored fabrics. Discard any materials which have been completely damaged.

Don’t use a household vacuum cleaner to remove water

A household vacuum is meant to remove dry debris, not water or wet items. Water can damage a vacuum cleaner rendering it unusable for future use. Additionally, using a household vacuum cleaner to remove water is dangerous as electrocution may occur. It is best to let a professional, like SERVPRO, handle water damage cleanup.

Don’t use household appliances

If the water damage is so extensive that it has reached the cables and outlets of appliances, avoid using these appliances. Electrocution is possible if water damage is present in any situation. Appliances include televisions, computers, and portable electric heaters. It’s best to wait for a professional to give the go-ahead before continuing use of appliances in the area.

Don’t turn on ceiling fixtures if water damage has affected the ceiling

If the ceiling has been damaged by water, avoid turning on any appliances which are attached to it. Ceiling fixtures include lighting fixtures and ceiling fans. If water has come into contact with wiring or the fixture itself there is a possibility of further damage to the home and possible electrocution.

Following these suggestions can mean the difference between safety and danger, as well as complete loss of the water damaged area. The professionals at SERVPRO regularly repair and restore many City of Walnut water damage and are available 24/7 to lend a helping hand.

For emergency services, contact SERVPRO of Walnut at (909) 598-8400

Drying and Dehumidification

5/7/2020 (Permalink)

Water Damage

After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage.

Drying / Dehumidification

SERVPRO Franchise Professionals will manipulate temperature and relative humidity to remove the remaining moisture. They use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. They’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

• Use Dehumidification Equipment
• Use Monitoring Equipment to Track Progress

Monitor Floor and Walls

They check the moisture levels to monitor the drying process.

• Monitor Floors
• Monitor Walls

Drying Equipment

• Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
• High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.

Water Damage?

5/6/2020 (Permalink)

Water Damage

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Hot Water Heater Maintenance

5/5/2020 (Permalink)

Water heater

Your water heater may remain unseen, hidden in a utility closet or sitting alone in a basement, but keep in mind that it needs regular maintenance for safety reasons. Make sure yours is safe, by getting to know its parts and learning some important facts.

Water heater parts

Most residential tanks hold 40 to 60 gallons and need to withstand the pressure of a residential water system (typically 50 to 100 psi.) Steel tanks are tested to handle 300 psi and have a bonded glass liner to keep rust out of the water, as well as insulation surrounding the tank. Other water heater parts include:

• A dip tube to let cold water into the tank
• A pipe to let hot water out of the tank
• A thermostat to control the temperature of the water inside the tank
• Heating elements similar to those inside an electric oven
• A drain valve that allows you to drain the tank to replace the elements, or to move the tank
• A temperature or pressure relief valve that keeps the tank from exploding
• A sacrificial anode rod to help keep the steel tank from corroding

Temperature or pressure relief valve

Temperature or pressure relief valves help prevent tanks from exploding if temperature or pressure exceeds safe limits. Unfortunately, residential valves can be prone to failure, so test this valve yearly by:

• Pulling up on the handle to make sure water flows freely out, and stops when you let go of the handle. If it does nothing or runs or drips, then the valve should be replaced.
• Flushing the hot water heater through the drain valve to remove sediment buildup. You should have a drain line, either plumbed outside or within about 6 inches of the floor to prevent you from being scalded if the valve opens while you’re next to it.

Temperature control

On residential tanks, the settings are normally warm, hot, very hot or something similar. There is so much variation on what these settings mean, but the right temperature is at least 120 degrees at the tap, which you can test with a meat or candy thermometer.

It is important to keep the temperature close to 120 degrees to kill germs and prevent children from being scaled. Compared to adults, babies and children have thinner skin that burns faster and at lower temperatures. It's a good idea to check the water temperature using your wrist or elbow every time you bathe a baby, toddler or young child. 

When leaving for vacation, set the hot water heater temperature to its lowest setting. This saves money and reduces the risk of problems while you are away.

Vents

A poor draft can cause fumes and carbon monoxide to reenter the room instead of going outside. To maintain good ventilation make sure that:

• The vent is the same diameter as the tank's draft diverter
• The vent goes straight up and out, without any dips
• Where it passes through walls or roofs, it is double-walled. Single-walled vent sections should be screwed with 3 screws per section, especially in earthquake zones.

Earthquake straps

Strapping your water heater is a good idea, even if you live outside an earthquake zone. This is particularly important for maintaining gas water heater safety. If your water heater were to fall over, it could sever the gas line and cause an explosion.

Additional water heater safety tips

Keep safe by following these water heater recommendations:

• Remove paper, dust or other combustibles from the heater enclosure.
• Extinguish the pilot light before using flammable liquids or setting off aerosol bug bombs.
• If the device is in the garage, raise it so the pilot light is 18 inches above the floor. This helps prevent ignition of gasoline vapors that collect near the floor.
• Consider installing an automatic gas-shutoff valve to stop the flow of gas if the ground moves or if gas flow increases dramatically. The valve prevents fires when a gas line breaks due to flood, earthquake or other disaster.
• You may want to insulate the first six feet of the hot water pipe and the first three feet of the cold water pipe that extends from your hot water tank. Insulation reduces heat loss on the hot water pipe and "sweating” on the cold water pipe.
• Do not use pipe wrap or any other insulation within six inches of the draft hood or flue exhaust vent at the top of the natural gas water heater.

When It Rains, It Pours

3/6/2020 (Permalink)

Always trust in SERVPRO to restore your damage done by water.

When It Rains, It Pours… Water Damage Restoration

Damage to a commercial building from water can come in many forms. From sprinkler malfunction to a rainstorm, water damage can damage and destroy a building and its contents. Can a commercial building ever return to normal? Are any of the contents salvageable?

Water is extremely damaging to most common materials like wood, paper, building materials, and electronics. If you remove items from having contact with water, damage might be reduced. If items are left in standing water, they will continue to deteriorate even after surface water is removed. Flood waters are often mixed with sewage, animal waste, and industrial water. When working in a flood, workers should consider the water bio hazards. Also, mold and mildew can cause irreparable damage to building materials and building contents even after the standing water is gone.

Restoration to flood damaged buildings and its contents, including paper documents is possible. By removing excess water, and reducing the moisture content of the building with dehumidification and decontamination of contents and the building materials. A building can return to operations and minimize losses following water damage.

It is important to have a plan for a disaster. It is highly recommended that you set up a working relationship with a restoration company like SERVPRO of Walnut before a loss occurs. This will help with an expedite response and help have a plan for any future Emergency Service needs.

A Good Look at Water

3/6/2020 (Permalink)

It's best to locate a possible leak before it does visible damage.

It’s always important to save water the best we can. Whether that means turning off our faucets when washing dishes, brushing our teeth, or maintaining a yard that doesn’t require much water, we can all do our part to save water.

However, did you know that even tiny leaks can waste so much water? “The average household’s lakes can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day”. It’s important to know that these leaks are easy to fix, yet if not fixed, can caused extreme damage to your home and wallet.

About 1 Trillion gallons of water each year are wasted from household leaks in the U.S. That’s as much water as water use for 11 Million+ homes in America.

How can you find these leaks? Take a look at what EPA recommends:

• Take a look at your water usage during a colder month, such as January or February. If a family of four exceeds 12,000 gallons per month, there are serious leaks.
• Check your water meter before and after a two-hour period when no water is being used. If the meter changes at all, you probably have a leak.
• Identify toilet leaks by placing a drop of food coloring in the toilet tank. If any color shows up in the bowl after 10 minutes, you have a leak. (Be sure to flush immediately after the experiment to avoid staining the tank.)
• Examine faucet gaskets and pipe fittings for any water on the outside of the pipe to check for surface leaks.

If you detect possible water damage in your home, call us at SERVPRO of Walnut as soon as possible. We will restore the damage brought to your home or business back to the way it was before.

The Do's and Don’ts after a Flooding occurs

7/4/2019 (Permalink)

Save yourself some time with these helpful tips after a flood.

In the Occurrence of a Flood:

1. Remove excess water by mopping and blotting.
2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
3. Remove and prop wet upholstery and cushions.
4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
5. Turn air conditioning on for maximum drying in summer.

The Don'ts:

1. Do not leave wet fabrics in place, Hang furs and leather goods.
2. Do not leave books, magazines or other colored items on wet carpet or floors.
3. Do not use your house hold vacuum to remove water.
4. Do not use the television or other household appliances.
5. Do not turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging. 

For more information visit: http://www.SERVPROwalnut.com/

How to Prevent Water Damage While On Vacation

6/26/2019 (Permalink)

Save yourself some time with these helpful tips for damage when you’re on vacation.

Coming home from your summer vacation to find your house flooded from top to bottom? Is something that is common in the summertime.

SERVPRO of Walnut receives many of these losses, including this home that suffered a water loss in Chino Hills, CA. At the beginning of August the homeowner came back from her 2 week vacation to find her kitchen, living room, family room, and bathroom submerged in 2 inches of water. SERVPRO quickly responded and started mitigating the damages, but since the home was vacant for a long period of time, mold grew throughout the affected areas. This caused a longer mitigation period and a more stressful situation for the homeowner.

How do you prevent this from happening to your home? 

1. Turn off the main water line before you leave your home for an extended period of time.
2. Check for loose pipes, faucets and supply lines and check for signs of leakage.
3. Have a trusted friend or relative come by your home periodically to make sure everything is normal.

Contact SERVPRO of Walnut for all your cleaning and restoration needs! (909) 598-8400.

The Water that goes Unnoticed

6/17/2019 (Permalink)

Our Equipment is being used in the picture to draw out all the water from the affected areas.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Walnut has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of Walnut will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools we use.

• Moisture Sensors:are used to detect moisture in carpets, baseboards and walls.
• Moisture Meters:are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Walnut to monitor the drying process.
• Thermo Hygrometers:measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conductive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
• Ultra Low-Volume (ULV) Foggers: will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate.
• Thermal Foggers: dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

Did You Know Water Damage Has a Timeline!

6/3/2019 (Permalink)

Let SERVPRO of Walnut help you get rid of your water damage!

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Walnut provides cleaning and restoration services 24 hours a day, 7 days a week (Including all holidays).

Faster To Any Size Disaster                                          

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Walnut arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call us 24/7 SERVPRO of Walnut 909-598-8400.

Water Damage Timeline

Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books and other paper goods start to swell and warp.

Hours 1-24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows and studs swell and warp.
• Metal begins to blister.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious bio-hazard contamination is possible.

More Thank 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth and bio-hazard contaminants pose serious risks to occupants.

24 Hour Emergency Water Damage Service

3/4/2019 (Permalink)

SERVPRO of Walnut provides 24 hour fire and water damage restoration service in Walnut and surrounding areas.

SERVPRO of Walnut is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 909-598-8400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Walnut has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Walnut

SERVPRO of Walnut specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Water Damage Event

3/4/2019 (Permalink)

SERVPRO of Walnut provides 24 hour fire and water damage restoration service in Walnut and Surrounding Area

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Walnut arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 909-598-8400

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Water Damage in Commercial Insurance Agency (La Puente, CA)

6/15/2018 (Permalink)

Do you have an emergency plan in place for your business in case disaster strikes?

SERVPRO of Walnut was called out to an insurance agency in the city if La Puente, CA to assist with a water main break that flooded all of their offices and damaged many of their files. 

Did you know about 50% of businesses never open after a disaster? Having back-up storage for important documents is a great way to prepare your business or incidents like this. 

Another way to prepare is to have an Emergency Profile put together for your business with photos, insurance information, emergency contact information, shut-off locations, etc. Don't have the time or money to put one together? No problem! SERVPRO of Walnut can provide you with one for your business for free! Just contact (909) 598-8400.

Water can travel UP drywall!

6/15/2018 (Permalink)

After a slab leak in this home in Walnut two weeks ago water wicked up drywall 2-3ft!

When water damage occurs in your home or business sometimes it is difficult to recognize where the water has traveled to. 

Have you seen those paper towel commercials on television that show how much liquid it can soak up? 

• Drywall is similar to paper towels. It may not soak up moisture as quickly as paper towels do, but over a period of time you will notice that water can wick up the drywall fairly high after water has touched the bottom of the drywall.  
• SERVPRO of Walnut has the equipment to detect where the moisture has traveled that you may not be able to see or feel after water damage. For example walls, Floors, cabinetry. It is critical to accurately find where water has traveled to avoid any secondary damages such as mold. 

If you have Water Damage concerns, Contact SERVPRO of Walnut to schedule your free moisture inspection! (909) 598-8400. 

The Do's and Don’ts after a Flooding occurs

6/15/2018 (Permalink)

In the Occurrence of a Flood:

1. Remove excess water by mopping and blotting.
2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
3. Remove and prop wet upholstery and cushions.
4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
5. Turn air conditioning on for maximum drying in summer.

The Don'ts:

1. Do not leave wet fabrics in place, Hang furs and leather goods.
2. Do not leave books, magazines or other colored items on wet carpet or floors.
3. Do not use your house hold vacuum to remove water.
4. Do not use the television or other household appliances.
5. Do not turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging. 

For more information visit: http://www.SERVPROwalnut.com/

The Unnoticed Water

6/15/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Walnut has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of Walnut will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools we use.

• Moisture Sensors: are used to detect moisture in carpets, baseboards and walls.
• Moisture Meters: are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Walnut to monitor the drying process.
• Thermo Hygrometers: measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conductive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
• Ultra Low-Volume (ULV) Foggers: will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate.
• Thermal Foggers: dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

Did You Know Water Damage Has a Timeline!

2/2/2018 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Walnut provides cleaning and restoration services 24 hours a day, 7 days a week (Including all holidays).

Faster To Any Size Disaster                                          

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Walnut arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call us 24/7 SERVPRO of Walnut 909-598-8400.

Water Damage Timeline

Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books and other paper goods start to swell and warp.

Hours 1-24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows and studs swell and warp.
• Metal begins to blister.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Thank 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth and biohazard contaminants pose serious risks to occupants.

Are you prepared for a Landslide?

1/18/2018 (Permalink)

Landslides have occurred in almost every state and can cause significant damage. Due to the recent catastrophic mudslides/ Landslides. Having some knowledge on what to do before or during can help your family greatly. The American Red Cross offers great steps you can take. Here are a few.

Before:

What should I do if I live in an area at risk from landslides?

• Learn about local emergency response and evacuation plans.
• Talk to everyone in your household about what to do if a landslide occurs.
• Create and practice an evacuation plan for your family and your business.
• Assemble and maintain an emergency preparedness kit.
• Become familiar with the land around where you live and work so that you understand your risk in different situations.
• Watch the patterns of a storm water drainage on slopes near your home, especially where runoff water converges.

During:

What should I do if a landslide is occurring or likely to occur?

• If you suspect immediate danger, evacuate immediately. Inform affected neighbors if you can, and contact your public works, fire or police department.
• Listen for unusual sounds that might indicate moving debris, such as trees cracking or boulders knocking together.
• If you are near a stream or channel, be alert for any sudden increase or decrease in water flow and notice whether the water changes from clear to muddy. Such changes may mean there is debris flow activity upstream so be prepared to move quickly.
• Be especially alert when driving- watch for collapsed pavement, mud, fallen rocks and other indications of possible debris flow.
• If you are ordered or decide to evacuate, take your animals with you.

After:

What should I do after a landslide?

• Stay away from the slide area. There may be danger of additional slides.
• Check for injured and trapped persons near the slide, without entering the direct slide areas. Direct rescuers to their locations.
• Help a neighbor who may require special assistance-infants, elderly people, and people with disabilities. Elderly people and people with disabilities may require additional assistance. People who care for them or who have large families may need additional assistance in emergency situations.
• Listen to local radio or television stations for the latest emergency information.
• Watch for flooding, which may occur after a landslide or debris flow. Floods sometimes follow landslides and debris flows because they may both be started by the same event.
• Look for and report broken utility lines to appropriate authorities. Reporting potential hazards will get the utilities turned off as quickly as possible, preventing further hazard and injury.

Are You Ready for The Rain?

1/18/2018 (Permalink)

When it rains in California, it falls. Knowing what to watch out for or avoid during the rains is a great asset to have. The LA County Website has some tips on what to avoid whether outside or in.

When Outside

1. Avoid areas subject to sudden flooding. If you are caught outdoors during a heavy rain and flood climb to high ground and stay there.
2. Stay back from rushing water, as during flash floods water can increase suddenly.
3. If you come upon a flowing stream where water is above your ankles, STOP! Turn around and go another way.
4. Don't walk through flooded areas, as little as six inches of moving water can knock you off your feet.
5. Stay away from downed power lines and electrical wires. Electric current passes easily through water.

In Your Home

1. If power is out, use flashlights and battery lanterns (Do not use flammable or gas lanterns).
2. Check for gas leaks- If you smell gas or hear blowing or hissing noise, open a window and quickly leave the building. Turn off the gas at the outside main valve if you can and call the gas company from a neighbor’s home. If you turn off the gas for any reason, it must be turned back on by a professional.
3. Look for electrical system damage- If you see sparks or broken or frayed wires, or if you smell hot insulation, turn off the electricity at the main fuse box or circuit breaker. If your power is off, keep it off, until an electrician has inspected your system for safety.
4. Floodwaters pick up sewage and chemicals from roads, farms and factories. If your home has been flooded, protect your family's health by cleaning up your house right away. Throw out foods and medicines that may have met floodwater.

What is involved in a Water Damage Inspection?

6/29/2017 (Permalink)

1. What is Involved in a Water Damage Inspection?

In the aftermath of a flood or a house fire, it is important to have a water damage inspection conducted, so that the extent of water damage to the home and your possessions can be determined. You will need to do this, as it will provide you with a good idea of what needs to be replaced in your home, as well as providing your insurance adjuster with what they need in order to adjust your claim for damage with speed and efficiency. You can hire professional water damage inspectors, who frequently tend to by employed by water damage restoration companies. Water damage inspections entail a great deal, and it can really be to your benefit to be knowledgeable about the process.

2. Inspection for Potential Structural Damage

In the course of a water damage inspection, the professional who comes to your home will usually begin outside and proceed inside the house. If your water damage is severe, it would be advisable to keep a record like videos or photos of the damaged areas so that you can get the payment you need from your insurance company.

3. Water Damage Inspection on the Inside

When the inspectors get to the interior of your home during a water damage inspection, they will typically begin at the top of the house and work downwards. They will start with the attic, checking for cracked floors and joists, wet ceilings, insulation with excess water, and duct-work that is bent or distorted. When they get to the rooms within the other parts of your home, they will look for damaged ceilings and drywall, wood that is stained  or warped, windows that are cracked, and doors that are unable to properly close. Once they are in the kitchen and the bathroom, they will look at the ceramic fixtures, such as toilets, bathtubs, sinks, and carpets, cracked floors and walls. They will also look at personal possessions that may be damaged by water, such as clothes, furniture, appliances, and electronics. 

4. Why it is Important to hire a Professional to Perform a Water Damage Inspection

Professional water damage inspectors are qualified to inspect your home, as they have the extensive training, experience, and specialized equipment to make sure that they are able to correctly and effectively find any water damage that is present in your home. They have moisture sensor probes, which can detect the amount of moisture in your carpets and walls. Additionally, they use infrared thermograph devices so that they can check the parts of your home that are not visible. 

Three Categories of Water Damage

6/8/2017 (Permalink)

A delay of just a few hours can greatly increase the severity of the water damage in an affected area. According to IICRC Standard and Reference Guide for Professional Water Damage Restoration, there are three categories of water that cause damage in buildings. They are summarized as Follows:

1. Category 1 Water: That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 Water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, and sub-flooring). Time and temperature, which promote the growth and amplification of microorganisms in water, can cause category 1 water to degrade. Some examples are burst water pipes, failed supply lines on appliances, vertically falling rainwater.
2. Category 2 Water: That which begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. As with category 1 water, time and temperature can cause category 2 water to become progressively more contaminated. 
3. Category 3 Water: That which is highly contaminated and could cause death or serious illness if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes. There are two ways in which water enters a building as a result of wind storm damage.

Wet insulation is One Hidden Hazard

6/6/2017 (Permalink)

Insulation can become wet in a variety of ways. A pipe could burst, a seam could have been improperly welded or there could be a puncture somewhere on your roofing system, along with a wide variety of other possibilities. However, just fixing the leak is not enough; the wet insulation must be removed.

Here are 3 points that explain the ramifications of not tearing out wet insulation.

• Structural Stability: As discussed, wet insulation can negatively impact your entire building. The trapped moisture can begin to degrade your roofing system starting with the deck and working it's way out. Rotting can occur and lead to collapses throughout the structure. There is also the overall weight burden to consider. As the insulation collects moisture, it gets increasingly heavier. The pressure can be catastrophic to the building and lead to complete system collapse. 
• Energy Efficiency Compromised: The occupation of wet insulation in your roof will generally negate the energy efficiency benefits of your roofing system. This is due to the fact that the moisture is acting as a conductor of energy rather than repelling it as it is designed. Your building will now require more heat in the winter and air conditioning in the summer, resulting in higher utility bills. Moisture can cause your insulation to lose as much as 40% of its thermal residence capabilities. 
• Indoor Air Quality: It is highly likely that your building is being occupied for a good portion of the day and/or night depending on what industry you are in. As a result, air quality is incredibly important. If your insulation in your roof is wet, mold and bacteria can grow. Not a good sign for healthy air or happy occupants. The longer you leave the wet insulation untreated, the greater the potential danger to your occupants.

SERVPRO of Walnut 24 Hour Emergency Water Damage Service

1/30/2017 (Permalink)

SERVPRO of walnut is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today (909) 598-8400

We understand that when you call us, you my be feeling confused, stressed, and Vulnerable. You need an expert to guide you through this crisis. SERVPRO of Walnut has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration. 

What to Except

-When you call, we ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO of Walnut Representatives will ask a few questions:

• Your name and contact information


• Your insurance information ( If Applicable)


• The street address of the water-damaged home or business


• When did the flooding or water damage occur?


• What caused the water damage (If Known)


• Is there electricity available ( On-site)

Understanding Different types of Water

1/3/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water sources; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other containment's to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage, don't leave your property to chance. Call SERVPRO of Walnut (909 598-8400. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water:

• Shut off the water source if possible or contact a qualified professional to do so.
• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 
• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
• Remove and prop up wet upholstery cushions to allow more even drying.
• Move any paintings, art objects, computers, documents and other valuable items that may be sensitive. 
• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
• Do not use your household vacuum cleaner to remove  water as there is potential for electrical shock or causing damage to the vacuum cleaner.
• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water:

• Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items. Do not walk through contaminated areas, as you could spread damage to unaffected areas.
• Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
• Do not use household fans to dry the structure; air flow could spread contaminates.
• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.  

the Do's and Dont's after a Flooding occurs

11/1/2016 (Permalink)

In the Occurrence of a Flood Do:

1. Remove excess water by mopping and blotting.
2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
3. Remove and prop wet upholstery and cushions. 
4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
5. Turn air conditioning on for maximum drying in summer.

The Don'ts:

1. Do Not leave wet fabrics in place, Hang furs and leather goods.
2. Do Not leave books, magazines or other colored items on wet carpet or floors.
3. Do Not use your house hold vacuum to remove water.
4. Do Not use the television or other household appliances.
5. Do Not turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

For more information visit: http://www.SERVPRO.com